Namo Padmavati , Debt Collection Back-Office
For US Debt Collection Agencies

Your collectors should
be on phones,
not filing disputes.

We handle the back-office ops your team hates doing so they focus on recovering revenue. FDCPA-trained. US timezone-aligned. 4 years proven.

Supporting a US debt collection agency for 4 years , references available on request
15 FDCPA-trained
team members
4 yrs Delivering for a
US collection agency
US Timezone-aligned
operations
Dispute Processing
FDCPA Compliance
Account Documentation
Reg F Support
General Validation
ID Theft Claims
COM Support
SONNET Processing
Dispute Processing
FDCPA Compliance
Account Documentation
Reg F Support
General Validation
ID Theft Claims
COM Support
SONNET Processing

Your back-office should not slow you down.

A collections team bogged down in paperwork loses momentum on every shift. At Namo Padmavati, we handle the FDCPA-sensitive back-office work your collectors should never have to touch , with a 15-person team that has operated inside a live US agency for four years with zero compliance incidents.

Everything your collectors
should not have to touch.

We handle the tasks that pull your team off the phones.

📋

Dispute Processing

End-to-end handling of consumer disputes per FDCPA requirements.

📁

Account Documentation

Accurate, audit-ready account records and documentation support.

⚖️

FDCPA Compliance

Zero-incident compliance ops, trained specifically for US law.

📜

Reg F Support

Regulation F documentation and operational compliance tasks.

General Validation

Debt validation letters and response workflows, handled fast.

🗂️

COM Support

Compliance request management and internal support workflows.

🔒

ID Theft Claims

Structured handling of identity theft disputes and documentation.

📨

SONNET Processing

SONNET processing handled with precision and full compliance.

Currently supporting a US debt collection agency for 4 years , references available on request

We have handled US collections
back-office for 4 years.

Here is what most agencies ask before they trust us.

?"Can an overseas team really handle FDCPA-sensitive work?"
Yes. Our 15-person team has done it for a US agency for 4 years with zero compliance incidents.
?"How do I know the quality is right before committing?"
You do not have to commit blind. We offer a 1-week paid pilot , see the work before signing any contract.

Try us before
you trust us.

Offshore back-office is a trust decision. We made it risk-free to find out if we are the right fit.

Book a Free 20-Min Ops Review
What you get

1-week paid pilot.
No long-term contract.

See the quality first. Sign the retainer after.

Dispute processing Account docs FDCPA compliance support

Zero risk. Full visibility into our work before you commit.

Ready to get your collectors
back on the phones?

20 minutes. No commitment. We will walk through your back-office ops and show you exactly where we can help.